Live / Mobile
These Terms & Conditions govern your relationship with ace71 — every account action, transaction and session you carry out on this platform falls under them. Read through before you use the site; your continued access means you have accepted the terms as they stand at that point.
These Terms & Conditions form a binding agreement between you and ace71 whenever you access, register or transact on the platform. They apply regardless of the device you use — desktop browser, mobile handset or tablet — and cover all areas of the site, including the games lobby, the account wallet and every payment action you take. Access to and use of ace71 depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is lawful where you are. We do not represent that the site is available or appropriate for all locations. Where payment methods such as Upay or Bank Transfer are available in your account, the specific conditions attached to each rail — minimum amounts, verification steps and processing requirements — are shown inside your account settings. Those displayed conditions form part of these Terms & Conditions and carry the same weight. bKash and Nagad wallet references visible in your account reflect the payment options configured for supported regions. Transaction records tied to any of these methods are stored in your account history and can be reviewed at any time through the transaction log in your dashboard.
Where Upay is available for your account, the limits and verification steps shown inside your wallet settings apply and form part of these terms.
Bank Transfer conditions — including account name matching and processing requirements — are displayed at the point of transaction and are binding under these terms.
If bKash appears as a configured option in your account, the displayed deposit and withdrawal rules for that rail are incorporated into these Terms & Conditions.
Nagad wallet use is subject to the verification steps and regional availability shown in your account. Those conditions are part of this agreement.
Understanding the boundaries of this policy helps you know exactly what is and is not covered when something needs to be resolved. These Terms & Conditions apply directly to your ace71 account and the actions you take within it. They do not extend to third-party services that operate under their own separate agreements.
Login credentials, session management, account suspension and reactivation all fall within these terms. You are responsible for keeping your login details secure. Any action taken through your credentials is treated as your own.
Deposits, withdrawals and wallet transfers made through your account are covered. The specific rules for each payment method — Upay, Bank Transfer or others shown in your account — are part of this agreement.
Game availability, lobby access and the terms attached to any active information displayed on the platform are within scope. We may update content and conditions; the version shown at the time of your session applies.
Services operated by external providers — including payment processors, game studios and any linked platforms — operate under their own terms. ace71 is not responsible for the policies or conduct of those external services.
These Terms & Conditions are not one-sided. You have specific, practical actions available to you as an account holder, and we are committed to making those straightforward to carry out. Your transaction history is stored in your account dashboard — open the transaction log at any time to review deposits, withdrawals and wallet activity tied to your account. If any detail in your account record appears incorrect, you can raise a correction request directly through the support route shown in your account profile. Account details such as registered contact information can be updated by following the steps in the account settings section; some changes require identity verification as shown on the relevant screen. If you have a question about how a specific term applies to your situation — a pending Bank Transfer, a Upay transaction status or a session dispute — you can submit that question through the contact form or live support channel listed in your account. We aim to respond through the channel you used.
Your full transaction history — deposits, withdrawals, wallet transfers — is accessible through the account dashboard. Open the transaction log and filter by date or method to find the record you need.
If your registered name, contact number or wallet details need updating, go to account settings and follow the fields shown there. Changes that affect payment verification require the identity steps displayed on that screen.
Questions about how a term applies to your account — a transaction condition, a wallet rule or an access issue — can be submitted through the contact form or live support channel shown in your account area.
If you believe a term has been applied incorrectly to your account, contact support through the published route. Describe the specific term and the transaction or session in question so the team can review the record.
If a section of these Terms & Conditions is unclear, or you need to raise a question about how a specific rule applies to your account or a transaction, use the routes below. We respond through the same channel you contact us on. Availability depends on the route you choose and the volume of queries at that time.
Open the live chat widget from any page inside your account. This is the quickest route for questions about a pending transaction, a Upay or Bank Transfer query, or a terms clarification you need before acting.
Submit a written query through the contact form in your account settings. Include your account reference and the specific term or transaction you are asking about so the team can pull the right record.
For formal or detailed terms queries — account suspension, transaction disputes or policy change requests — email support using the address shown in your account profile. Keep a copy of your message for your own records.
These Terms & Conditions are maintained by ace71 and reviewed periodically. When a material change is made, we publish the updated version on this page and note the effective date. Your continued use of the account after an update is posted constitutes acceptance of the revised terms. If you disagree with a change, you should stop using the account and contact support to close it formally.
Account data — registration details, transaction records and session logs — is held securely and used only to operate your account, process transactions and meet the requirements applicable to the regions we serve.
You are responsible for all activity on your account. We apply standard access controls on our side, but the security of your login credentials is your responsibility. Report any suspected unauthorised access through the live support channel immediately.
Transaction records and account data are retained for the period required under applicable rules for eligible regions. You can request a summary of your account data by contacting support through the email route in your account profile.
To request a correction to a record, dispute a terms application or ask for account closure, contact the support team through the routes shown in your account. We will confirm receipt and follow the review process set out in these terms.
These are the questions we hear most often about the Terms & Conditions. If something is not covered here, open a query through live support or the contact form in your account.
They apply from the moment you register and continue for as long as your account is active. Every deposit, withdrawal and game session falls under these terms. Continued use after an update is posted means you accept the revised version.
Open your account wallet and navigate to the payment method in question. The conditions — minimum amounts, verification steps and any regional restrictions — are displayed there and form part of these Terms & Conditions.
Yes. Go to account settings and follow the update fields shown there. Changes that affect your payment verification — registered name, bank account details or wallet number — require the identity confirmation steps displayed on that screen.
We publish the revised terms on this page with the effective date noted. If you continue to use your account after that date, you are treated as having accepted the update. If you object, stop using the account and contact support.
Yes. Access to and use of ace71 depends on your local law and whether you are in an eligible region. It is your responsibility to confirm that using the platform is lawful where you are before you register or transact.
Contact support via the email route listed in your account profile. Describe the specific term, the transaction or session in question, and include your account reference. The support team will review the record and respond through the same channel.